View Cart
GatorGlo Shipping Rates and Return Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

  1. Please email customercare@gatorglo.com to request a refund and we will assign you a tracking #.

     
  2. Mail your returned item to: 

          GatorGlo

          PO Box 62085
          San Angelo, Tx 76906

     
  3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions
Micro-Fiber towels cannot be returned once used.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges
GatorGlo will be happy to replace broken or damaged sprayheads at no cost to you.